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Privacy Policy

Effective Date: 25 August 2025

This policy sets out how I collect, use, and protect your personal data, in line with Singapore’s Personal Data Protection Act (PDPA). By contacting me or using my services, you agree to these terms.

1. Information I Collect

I may collect:

  • Your name, email, and/or phone number

  • Information you provide in forms or messages

  • Notes from therapy sessions (kept confidential)

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This information is used to communicate with you, arrange sessions, and deliver therapy services.

2. How I Use Your Information

Your information may be used to:

  • Confirm and manage appointments

  • Respond to enquiries

  • Send session reminders

  • Process payments

  • Maintain secure clinical records (as required by ethical standards)

  • Meet legal and professional obligations

3. Confidentiality

Everything shared in therapy is confidential. Information is only disclosed if:

  • There is a risk of harm to you or others

  • The law requires it (e.g., reporting abuse or serious risk)
     

Anonymised material is used in clinical supervision

4. Third-Party Services

I use secure third-party platforms for bookings, communication, and payments. These providers meet strict security standards. Your data is never sold or used for marketing.

5. Data Security

Your information is protected through:

  • Password-protected systems

  • Two-factor authentication

  • Secure storage of physical records (where relevant)

  • Encrypted and regularly updated systems

6. Data Retention

Records are kept only as long as required by professional and legal guidelines. They are securely deleted or anonymised once no longer needed.

7. Your Rights

You may:

  • Request access to your data

  • Ask for corrections to inaccurate information

  • Withdraw consent at any time (though this may affect therapy provision)

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Requests can be made via email or the contact form. I aim to respond within 14 days.

8. Website & Cookies

This website may use basic cookies for functionality. No personal data is collected without your consent, and browsing is not tracked.

9. Policy Updates

This policy may change. The latest version will always be available at:
www.devikaconsulting.com/privacy-policy

10. Contact

For questions or data requests, contact:
Email: devikaabrol@gmail.com

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© 2025 Devika A. Psychotherapy Inc. All rights reserved.
This website and all content herein are the intellectual property of Devika A. Psychotherapy. No part may be reproduced, distributed, or transmitted without prior written permission.​

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