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Privacy Policy

Effective Date: 25 August 2025

This policy sets out how I collect, use, and protect your personal data, in line with Singapore’s Personal Data Protection Act (PDPA). By contacting me or using my services, you agree to these terms.

At Devika A. Wellness, I respect your privacy concerns. This privacy notice describes the personal information, how we use the information, and whom we share it with.  

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1. Information I Collect

I may collect:

  • Contact Information (name, address, email address & telephone number). ​​​

  • Payment information (such as your payment card number, expiration date, authorisation number or security code, delivery address, and billing address);

  • customer service information (service inquiries, comments and other content you provide). contact information you provide about friends or other people you would like us to contact;

  • location data (such as data derived from your IP address, country and/or zip code) and the geolocation of your mobile device clickstream data and other information about your online activities (such as information about your devices, browsing actions and usage patterns), including across the Online Channels and third-party websites, that we obtain through the use of cookies, web beacons and similar technologies​

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  • Your information may be used to: 

    • Confirm and manage appointments​

    • Respond to enquiries 

    • Send session reminders 

    • Process payments 

    • Maintain secure clinical records (required by ethical standards) 

    • Meet legal and professional obligations​​​

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3. Confidentiality

Everything shared in therapy is confidential. Information is only disclosed if:

  • There is a risk of harm to you or others

  • The law requires it (e.g., reporting abuse or serious risk)
     

Anonymised material is used in clinical supervision

4. Third-Party Services

I use secure third-party platforms for bookings, communication, and payments. These providers meet strict security standards. Your data is never sold or used for marketing.

5. Data Security

Your information is protected through:

  • Password-protected systems

  • Two-factor authentication

  • Secure storage of physical records (where relevant)

  • Encrypted and regularly updated systems

7. Your Rights

You may:

  • Request access to your data

  • Ask for corrections to inaccurate information

  • Withdraw consent at any time (though this may affect therapy provision)

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Requests can be made via email or the contact form. I aim to respond within 14 days.

8. Website & Cookies

This website may use basic cookies for functionality. No personal data is collected without your consent, and browsing is not tracked.

9. Policy Updates

This policy may change. The latest version will always be available at:
www.devikaconsulting.com/privacy-policy

10. Contact

For questions or data requests, contact:
Email: devikaabrol@gmail.com

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© 2025 Devika A. Wellness Inc. All rights reserved.
This website and all content herein are the intellectual property of Devika A. Wellness. No part may be reproduced, distributed, or transmitted without prior written permission.​

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